Privacy Policy

Last updated: 22 October 2026

This policy explains how Sucheta Clinic, run by Dr. Chaitra Poornima R K (Karnataka Medical Council Registration No. 53656), located at 175, 8th Main Cross Rd, Rajarajeshwari Nagar, BEML Layout, Basaveshwar Nagar, Bengaluru, Karnataka 560079, collects, uses and protects personal data. The clinic provides gynecology and obstetric care, and this website is for patients and people searching for a gynecologist in Basaveshwara Nagar, Bangalore, a women's clinic in Basaveshwara Nagar, or gynecology information in Basaveshwaranagar, Bengaluru.

1. Law and definitions

This policy is written under the Digital Personal Data Protection Act, 2023 (DPDP Act) of India and the Digital Personal Data Protection Rules, 2025 (DPDP Rules), as they come into force. In this policy, "we" means Sucheta Clinic as the Data Fiduciary, and "you" means you as the Data Principal. Personal data means data about an individual who can be identified from it. Where we handle health information, we apply extra care, as the DPDP Act and applicable medical record rules require.

2. Personal data we collect

3. Why we use your data and consent

We use personal data to respond to enquiries, book and manage appointments, provide medical care, keep required medical records, and meet legal duties. We rely on your consent (DPDP Act, Section 6) for enquiries and for sharing information you choose to give us. We may also process data without consent where the DPDP Act allows, for example in a medical emergency, or to comply with a legal obligation.

Consent must be free, specific, informed and unambiguous. You may withdraw consent at any time by contacting us, as set out in Section 8. Withdrawal does not affect processing that happened before it, and it does not stop us keeping records we must keep by law.

4. Notice

This policy is the notice we give you under Section 5 of the DPDP Act. It describes the data we collect, the purpose of processing, how you can exercise your rights, and how to make a complaint.

5. Children

If you are under 18, your parent or lawful guardian must give consent for us to process your personal data, as required by Section 9 of the DPDP Act. We do not track children or show them targeted advertising.

6. Sharing your data

We do not sell personal data.

7. Storage, transfer and retention

We keep personal data only as long as needed for the purpose it was collected, and for the period that applicable medical record-keeping rules require. After that, we erase it as required by Section 8(7) of the DPDP Act. Where data is stored with service providers outside India, we transfer it only as permitted under Section 16 of the DPDP Act.

8. Your rights

To exercise these rights, call or message us on WhatsApp at +91-9482089357, or visit the clinic at the address above.

9. Security and breaches

We take reasonable security safeguards to protect personal data, as required by Section 8(5) of the DPDP Act. If a personal data breach happens, we will inform the Data Protection Board of India and affected individuals as required by Section 8(6).

10. Other laws

Where visitors from outside India are covered by other privacy laws, such as the EU General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), we aim to respect comparable rights where they apply. Clinical care is governed by applicable Indian medical and clinical establishment rules.

11. Complaints

If you are not satisfied with our response to a grievance, you may complain to the Data Protection Board of India, as provided under the DPDP Act.

12. Changes and contact

We may update this policy. The date at the top shows when it was last changed. For questions about this policy, contact Sucheta Clinic at +91-9482089357 (WhatsApp available) or at 175, 8th Main Cross Rd, BEML Layout, Basaveshwar Nagar, Bengaluru, Karnataka 560079.